Customer Experience Executive

London, England, United Kingdom · Customer Experience

Description

Who are we?

Launching back in February 2015, eve began with one belief – that everybody deserves the perfect start. With the aim of designing sleep products that are simply beautiful, and beautifully simple, eve promises a more energised morning and productive day thanks to the belief that every great day starts the night before.

Founded in London, UK and established across Europe, eve’s ambition is to re energize the tired sleep industry by offering a more convenient, customer-first service and superior products that don't compromise quality for price.


So what’s the deal?

We are looking for a passionate Customer Experience Executive who thinks with a 'Customer First' head, to join our team.

As part of the Customer Service team you will be working with 10 other Customer Experience experts, all with one thing in common providing the best possible start to all our eve customers.


As a Customer Experience Executive you will touch on every point of the customers experience journey from answering inquires via a range of channels, educating and offering other eve products to the customers that may benefit their sleep wellness as well as taking ownership of any escalated issues and finding the solution that puts our Customer first.


If you are a real team player, who is committed, passionate with boundless energy always thinking 'Customer First' then read on!


Requirements

Day to day stuff

What we'll love about you: -

Benefits

What you'll love about eve: -

Aside from the role, the people and the office, we have a few other things that make eve a pretty amazing place to be: -

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